Job  Board

Position: Administrative Coordinator, Strategic Communications

Location: Remote; or Los Angeles, CA (hybrid work environment (all candidates should be based in the United States)

Employment Type: Full-time, Hourly, Nonexempt

Compensation Range: $26.50/hour – $31.25/hour DOE

Level: Associate II

Reports To: Manager, Strategic Communications (Operations)

Manages: None

Supported By: Communications team

Education/Experience Preferences: Associate's Degree, or equivalent professional experience preferred

Start Date: ASAP, open until filled

We Are DigDeep

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization committed to closing the water access gap for the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County PSD and East Logan PSD in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest of clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

The Opportunity

DigDeep is seeking an Administrative Coordinator, Strategic Communications to provide essential operational and administrative support to our Communications team. Reporting to the Manager, Strategic Communications (Operations), this role is the connective tissue of the team — keeping projects on track, systems organized, and deadlines met so that the rest of the team can focus on the work that moves our mission forward.

This is a role for someone who is deeply organized, proactively communicative, and genuinely energized by making complex things run smoothly. The Coordinator will support project tracking and task management across the team, assist with social media publishing and content calendar coordination, help manage logistics for events and productions, and provide administrative support across the Communications team. They will work closely with the Manager and contribute to the operational foundation of the department.

The ideal candidate is detail-oriented, tech-savvy, and self-directed — someone who doesn’t wait to be told what needs to happen and who takes pride in the quality and consistency of their work. Experience in communications, nonprofit administration, or project coordination is a plus, but what matters most is reliability, initiative, and the ability to manage multiple moving pieces.

Key Responsibilities

This is what you’ll do once you join the team:

Project & Administrative Coordination

• Maintain and regularly update the Communications team's project management boards in Asana, including task statuses, deadlines, and next steps, flagging items at risk to the Manager
• Support calendar coordination, including scheduling meetings, tracking key dates, and helping maintain the editorial and content calendar
• Draft, proofread, and format internal and external communications documents, presentations, and reports
• Provide administrative support to the Manager and broader team including, but not limited to: scheduling, travel coordination, and expense trackin
• Maintain organized filing systems for communications assets, brand materials, and project archives
• Help prepare run-of-show documents, logistics memos, and briefing materials for events, productions, and activations

Social Media & Content Support

• Coordinate and execute social media publishing across DigDeep's platforms, maintaining an approved content calendar and with direction from the team
• Track social media performance and compile regular metrics reports for team review
• Support content development by sourcing assets, resizing images, managing photo libraries, and preparing materials for review
• Monitor social channels and flag comments, questions, or opportunities requiring team attention
• Assist in maintaining and updating the content calendar in coordination with the team

Events, Productions & Logistics

• Support logistics for team-led events, webinars, activations, and site visits, including, but not limited to: vendor outreach, travel arrangements, materials preparation, and on-site coordination
• Assist with field production trips by helping prepare logistics documents, coordinating with program staff, and supporting pre-production checklists
• Help coordinate press and donor film crews, including scheduling, location logistics, and run-of-show preparation under the direction of the Manager
• Assist with post-event documentation and follow-up coordination

Cross-Team Coordination

• Serve as a responsive point of contact for routine Communications team requests from other departments, triaging and escalating to the team as appropriate
• Assist with coordination across departments on shared projects and deadlines
• Support the onboarding of new team members by helping prepare materials and coordinating logistics
• Maintain awareness of organizational priorities and help the team stay aligned with broader DigDeep initiatives

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Competencies (Please here for full description of competencies.)

• Analytical Thinking
• Change Management
• Collaborative Working/Teamwork
• Communication
• Influence
• Initiative
• Innovation
• Judgement & Decision-Making
• Technical Expertise

Skills and Qualifications

We want to hear from you if you have:

• • Associate’s degree, or equivalent professional experience preferred
  • At least 2 years of applicable professional experience required; experience in communications field preferred
  • Proficiency in Adobe, Figma, Canva, Slack, Asana, Google Workspace required
  • Good-standing personal accounts on key social media platforms, including Facebook, Instagram, TikTok, and LinkedIn — and willingness to establish accounts on emerging platforms as needed — in order to access and manage DigDeep's accounts and organizational business tools
  • Experience and/or willingness to use platforms such as Hootsuite, Muckrack, MediaValet and more
  • High computer literacy, and tech savviness required
  • Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
  • Organized, trustworthy, dependable, and detail oriented
  • Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
  • Experience/Willingness to work across various cultural contexts and communicating across cultural differences
  • Fluency/strong proficiency in Diné and/or Spanish preferred
  • Willingness to travel extensively (up to 50%), including, but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ, and additional locations as needed
  • Ability to drive a car and/or travel by air for extended periods of time, including long drives and multi-leg flights to DigDeep project sites and events
  • Ability to support event setup and breakdown, including lifting and carrying materials and equipment up to 25 lbs
  • Understanding of data security best practices preferred

   

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees' families. If you join us, here’s how we’ll support you in your work:

• Competitive wage commensurate with level of position
• Generous vacation and sick leave
• 23 weeks paid Parental Leave
• Health Benefits
  • Employee Offering: Medical, dental, vision insurance, 100% employer paid
  • Spouse/Children/Family Offering: Employer covers up to $500 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100% of the cost for dental and vision insurance for spouse/children/family
• 401k retirement plan, with employer match
• Life insurance, 100% employer paid
• Annual Professional Development Stipend
• Annual Wellbeing Reimbursement

• BrightPlan membership (Financial wellness benefit)
• One Medical membership
• Kindbody membership
• Access Perks membership (Discounts and savings benefit)
• Monthly cell phone use allowance
• Monthly internet use allowance
• Work laptop (MacBook)
• 15 paid holidays (including one week closure for Labor Day)
• Domestic travel

Interested?

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position.

Pursuant to Navajo Nation's Dept. of Labor NPEA Title 15 N.N.C. Chapter 7, members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work®