SENIOR PROGRAM MANAGER, GRATEFUL PATIENT FAMILY (GPF) DATA Main focus: Support successful Grateful Patient Family fundraising efforts by managing the daily flow of GPF data and convening fundraising strategy leads to support their efforts through data deliverables, enhancements, and reporting. Location: Local candidates are strongly preferred, and fully remote candidates will be considered with a preference to those in the Pacific time zone. Please note, if a remote candidate is selected for the position, compensation will be adjusted for their geographic location. ABOUT THE FOUNDATION The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children’s Hospital, unlocks philanthropy to transform health for children and families in Northern California – and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations. WHAT YOU’LL DO In your role as the Senior Program Manager for Grateful Patient Family (GPF) Data, your primary responsibility is to be the central figure in GPF fundraising. This means overseeing GPF data, improving data and reports, guiding the correct use of GPF data, and managing the relationship with Stanford Medicine Children’s Health. You'll collaborate with fundraising leaders, Prospect Development, Data & Reporting, and field officers and leadership to ensure successful fundraising efforts. Your duties include handling daily GPF systems and reporting including developing prospect lists, making data and reporting enhancements, teaching others how to use GPF data correctly, and maintaining the privacy of patient data. Your goal is to foster successful fundraising strategies, facilitate data integration, and provide the necessary support for various teams to achieve their objectives while following consistent data standards. Compensation range is $85,000 - $95,000 annually YOU’LL BE RESPONSIBLE FOR… Managing GPF Data: You will oversee the everyday operations of GPF data systems and reports. Improving Data and Reports: You'll make GPF data and report improvements to help us measure and report on fundraising strategy outcomes. Helping Others Understand Data and its Use: You'll help everyone in the organization use GPF data correctly, by creating documentation and training to make sure they understand how to use GPF data from our CRM, standard reports, and Power BI dashboards. Coordinating with Stanford Medicine Children’s Health: You'll keep a good relationship with Stanford Medicine Children’s Health and become an expert on the data they provide us. Supporting Fundraising Strategies: You will convene the people who plan our fundraising strategies to coordinate efforts across teams and help them be successful. Identifying Potential Donors: As a part of the Prospect Development team, you’ll find potential donors through data analysis. Ensuring Data Accuracy: You will make sure the data we have is accurate and can be used for analysis. Protecting Patient Data: You'll make sure we follow privacy rules (HIPAA) when dealing with patient data. Design Reports: You'll work with our Data & Reporting team and BI consultants to design reports for different teams to help them in their work. Cross collaboration: You’ll cross train with our Data & Reporting team to assist with other data lists as needed. Building Data Structures: You'll develop ways to organize data so it's easier to work with. Answering Questions: You'll help people with their questions about the data systems. Ensuring Data Standards: You'll make sure that everyone understands how to use data correctly and follow the same rules for data. YOU MUST HAVE… Bachelor's degree or equivalent non-profit experience Experience in a data-related role An understanding of the concepts of fundraising 3+ years of experience working in Raiser’s Edge or other donor or constituent databases Proficiency with Power BI (preferred), Tableau, or other data visualization or business intelligence software Proficiency in MS Office including Word, Outlook, PowerPoint, and advanced skills in Excel   IT’S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH Grateful Patient fundraising Prospect research, prospect management, or fundraising analytics at a non-profit, preferably at a healthcare organization or an institution of higher education.  Experience with wealth screening and artificial intelligence/analytics tools, particularly with DonorSearch, iWave, Windfall, WealthX, or Blackbaud.   Experience working with data models or scores as tools to prioritize a few from the many. YOU’LL BE SUCCESSFUL IF… You’ll be successful if you have the following: Strong Attention to Detail & Strong Organizational Skills You focus on the details without losing sight of the big picture You can balance day-to-day work, projects, and professional development Resourceful You regularly take initiative You are excited by finding creative solutions to ambiguous data tasks You are resilient and adaptable in an organization that is rapidly evolving Sound Judgement;Analytical Approach You maintain the highest degree of confidentiality with all information You systematically think about problems and find appropriate solutions You can anticipate likely outcomes of a data request or common evaluative questions from leadership and proactively address them during intake You can analyze large data sets and create reports that deliver actionable insight Strong Communication and Collaboration You can accurately synthesize large amounts of information from multiple sources for various audiences in a clear, compelling, and accessible manner   You can translate technical concepts to non-technical audiences.   You have a demonstrated ability to contribute to strategic discussions that advance an idea or relationship forward  You can build relationships across teams as a trusted partner, growing your understanding of their needs over time You are willing to proactively negotiate and consult with stakeholders to ensure the right outcome for their needs. Growth and Learning Mindset You can work independently in a team environment.   You seek opportunities to enhance your skills in prospect identification, data management and reporting and your knowledge of the Foundation, mission, and philanthropy   Based on learnings from the role and Woodmark peers, you recommend new approaches or procedures to improve the quantity or quality of our data or the efficiency of our processes   You are willing to learn in a fast-changing environment and in a complex development area Working at the Foundation WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING… Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment) Annual bonus Retirement plan + employer match Premium Medical and Dental coverage FSA + dependent care FSA Employer-paid life insurance Legal services plan Commuter Benefits, including CalTrain “Go Pass” Program 4-week paid maternity and paternity leave for new parents Stipend for home office and mobile phone If remote, frequent opportunities to visit our beautiful HQ in Palo Alto WE’RE DYNAMIC… The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation. WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES… Mission-first - We can never lose sight of why we exist and who we are here to serve. Good of the whole - We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources. Bold and bendy - We’re unapologetically ambitious for our mission, creative, and take risks by trying new things. Sweat the big stuff - We’re clear on our priorities, calibrating effort and resources to audience and impact: the higher the return, the greater the investment. Make it happen - We’re focused on outcomes;only as much process as necessary to make good decisions and take action. Prepared with ideas and solutions for every challenge. Community matters - We embrace diversity and practice inclusion. WE’RE COMMITTED TO DIVERSITY, EQUITY, INCLUSION AND BELONGING… Our Foundation embraces all individuals and celebrates the unique differences each of us bring to our team and community. Our approach to fostering diversity, equity, inclusion, and belonging is rooted in our cultural touchstones and inherent in our work to encourage every employee to bring their best, most authentic self to work and to provide each of them the opportunity to achieve their full potential.    We envision a world where race, gender, resources, and other factors do not serve as barriers to attaining optimal health. We recognize that this vision requires the commitment and actions of everyone.     To support this goal, we pledge to:   Conduct ourselves in a manner that garners trust and respect from others. Foster a welcoming and supportive environment for our team members and community.  Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other. Approach others with an open mind, compassionate heart, actively listening to their perspectives. Foster effective teamwork and encourage collaboration amongst our team and constituents.  Apply online by submitting a cover letter and resume.