Development Operations Associate
Summer Search
Remote
$40,000-$65,000
Fundraising/Development
Full Time
At Summer Search, we believe in 'No Ceilings' and envision a world in which young people, regardless of circumstances, can chart their own destiny. In the United States, students from underserved communities – disproportionately BIPOC and first-generation – face systemic inequities in school, in the workforce, and in life. Nevertheless, these young people possess unique strengths, resilience, and limitless potential.
Since 1990, Summer Search has partnered with young people during their transition from adolescence into adulthood by connecting them to expansive opportunities, professional mentoring, and a community of support. Summer Searchers recognize their potential and build a toolkit to navigate and challenge systemic barriers, break new ground for their families and communities, and achieve economic equity and a life of purpose.
THE OPPORTUNITY
Summer Search is seeking a Development Operations Associate to lead efficient, timely, and accurate gift processing efforts in support of our organization’s fundraising goal. This role is perfect for individuals eager to grow professionally in development operations, alongside a supportive team. You'll have the opportunity to enhance your skills in data and database operations. We're seeking candidates with a sharp eye for detail, strong problem-solving capabilities, and a genuine love for working with data. If you're enthusiastic about contributing to the success of a mission-driven and impactful national nonprofit organization, we want to hear from you.
WHAT YOU’LL DO
Specifically, the National Development Operations Associate will:
- Execute gift processing in Raiser’s Edge NXT (RE NXT) for national and five regional offices including:
- Research and identify donor intent
- Code gifts accurately
- Enter gifts into RE NXT
- Link gifts within RE NXT to opportunities and/or events
- Acknowledge and receipt gifts
- Report gifts to network
- Update gifts as needed after review from our fundraising staff
- Prepare for monthly and annual revenue reconciliation with the finance department and coordinate as needed with our fundraising staff.
- Perform regular audit queries for accurate and up-to-date donor and gift information.
- Leverage the RE NXT Forms tool to deliver customized event registration and donation forms for our network of fundraisers.
- Take a customer service approach to all aspects of particularly on gift-related processes and policies, including training, answering questions, partnering with staff, and updating documentation.
- Coordinate communications with fundraising staff, donors, matching gift, and other third-party entities.
- Collaborate with and support internal team on various Development Operations projects.
WHO YOU ARE
The Development Operations Associate role calls for a detail-oriented with a love of data and systems. Specifically, strong candidates will bring:
- EXPERIENCE: At least one year of experience in a nonprofit setting.
- TECHNICAL SKILLS: Command of Microsoft Excel and other Microsoft Suite (Outlook, Teams, Word, PowerPoint, OneNote, etc.) and Zoom. Familiarity with Raiser’s Edge NXT, or other CRM is a plus.
- CONTINUOUS LEARNING: You value the journey of learning and strive to develop your skills and knowledge; you leverage opportunities to integrate feedback and record and reflect upon data that supports organizational learning to have a positive impact on your work and the overall success of the organization.
- ACCOUNTABILITY: You hold yourself and others responsible for processes, decisions, actions, and commitments to results to drive high quality outcomes. You are responsive to the needs of stakeholders and follow through on commitments.
- ADAPTABILITY: You tackle challenges and unfamiliar scenarios head-on with a solutions-oriented, flexible, and curious approach. You are willing to try new things and actively seek to understand multiple perspectives.
- COMMUNICATION EFFECTIVENESS: You are an active listener and thoughtful and strategic when conveying feedback, sharing ideas, or responding to inquiries to various audiences in multiple formats.
In addition, all Summer Search staff bring a commitment to our mission of unleashing students’ potential through mentoring and transformative experiences, as well as the ability to thrive in an environment that values excellence, gratitude, well-being, diversity, authenticity, and collaboration.
LOCATION AND OTHER REQUIREMENTS
This is a remote position. New hires must be residing in one of the following states by their first day of employment: California, Washington, Pennsylvania, New York, New Jersey, or Massachusetts. Occasional travel (no more than 1x a week) to one of our regional offices in the San Francisco Bay Area (Oakland, Richmond, or Santa Rosa), New York City (Bronx or Manhattan), Boston, or Philadelphia.
COMPENSATION AND BENEFITS
Competitive and transparent salaries. This is a non-exempt position with pay ranging from $30.49-$32.83 per hour (equivalent to $59,446-$64,025 annually). Summer Search is committed to transparent, equitable compensation practices. Salaries are benchmarked using current market data and salary bands are created to demonstrate the growth potential within the band. Typically, offers are made at the starting place of the salary band. The Hiring Manager partners with the Talent Team to ensure offers are appropriate, competitive and maintain internal equity.
Well-being, flexibility, and ongoing learning and development are pillars of our culture. We value our staff and are committed to creating an environment where every individual feels seen, heard and valued. Investments in our staff include:
- Medical insurance with up to 90% employer contribution
- Dental, vision, FSA, life and disability insurance plans
- 401 (K) and Employer Match up to $2,000 annually
- Generous time off including 15 vacation days, 10 sick days, and 18 holidays (2 floating holidays of your choice, a birthday day-off, 10 company-wide holidays, and a 1-week December closure). Plus, Re-Fresh Friday’s - a paid half day off the first Friday of every month!
- A comprehensive Employee Recognition Program (years of service awards, spot awards, and professional development funding).
- A four-week paid sabbatical after five years of continuous employment.
- Individual, local, regional and national training
- A commitment to developing leaders from within the organization.
- An organizational culture that supports staff well-being and holistic self-care/community care
- Ample opportunities to connect with the students and communities we serve.
OUR COMMITMENT TO EQUITY, DIVERSITY, AND INCLUSION
With a staff that cares deeply about social justice and racial justice, we believe that diverse perspectives and backgrounds create a rich work environment and enhance our ability to pursue our mission. We are committed to building an organization with raised consciousness in order to impact how we work with students, as well as how we work together as a team. We hope you will join us as we continue to build a justice-centered organization that fosters a work environment where people from all backgrounds are welcomed and valued.
TO APPLY
Apply via our website to submit a resume and targeted cover letter, addressed to Monaire Taylor, Manager of Development Operations & Analytics, that answers the question, “Why are you interested in the Development Operations Associate opportunity at Summer Search?”
SUMMER SEARCH IS AN EQUAL OPPORTUNITY EMPLOYER.
