About Us:

At the University of Minnesota Foundation (UMF), our mission is to connect passion with possibility, inspire generosity, and support greatness at the University of Minnesota by placing donors at the heart of everything we do and every decision we make. UMF is a nonprofit organization responsible for raising and managing gifts to the University of Minnesota. 

For more information about UMF, please visit https://give.umn.edu/about/about-umf.

About the role:

The operations project coordinator supports integrated, multi-channel marketing efforts for University annual giving programs. Responsibilities include aspects of direct marketing operations: process coordination, using data and technology to execute marketing campaigns, and supporting others to achieve marketing objectives. Incumbent also contributes to a supportive and inclusive workplace.

Starting salary: 52,000- 60,000 based on experience.

What you’ll do:

35% Process Coordination      

1. Follow project plans and timelines developed by the Ops Team and marketing plans from Accounts team. Assist with designing audience segmentation strategies and execute assigned basic elements of an existing strategy.
2. Perform quality checks and coordinates internal and external review and signoffs
3. Support an integrated process of overlapping, conflicting, and dependent variables while making sure marketing campaigns go out in a timely, cost-effective manner
4. Cultivate effective, professional, and communicative relationships with vendors and internal stakeholders, including printers, mail houses, writers, designers, and relevant UMF and University colleagues
5. Attend meetings, participate in creating the agenda, create presentations, and participate in discussions as relevant.
6. Exercise discretion vis a vis project work and interactions with vendors, donors, and internal partners within a defined framework. Resolves issues that require commercial knowledge and judgment within established procedures and consult with more senior team members for more complex issues.

35% Data, Technology, and Analytics

1. Understand database capabilities (DeSelect and DMS) to routinely create and modify targeted donor and prospect marketing efforts for mailings, emails, and other ad hoc projects. Possess an understanding of data structure and level of comfort dealing with complex data.
2. Collaborate with Account Managers on strategy and coordinate execution of annual plans. Collaborate with Engagement Center on strategy and provide operational support as needed.
3. Perform solicitation code creation process with unit partners.
4. Perform opt-out process for annual giving program donors and manage donor correspondence via phone and email independently.
5. Utilizes existing reports related to project execution/quality control and assist withdeveloping reports and proposals for planning and implementation, partnering with data team when appropriate
6. Understand and communicate campaign results to Accounts team.
7. Support rental list strategy for acquisition programs, analyzing and developing results reports

30% Alignment

1. Assist with gathering of relevant market information/ best practices/ trends from other universities, hospitals, and nonprofits, (i.e. target audiences and appropriate messages) for the purpose of informing strategy
2. Provide logistical support and coordination of bimonthly system-wide Annual Giving & Stewardship meetings as needed.
3. Support internal teams with regards to managing direct marketing capabilities and industry trends appropriate to the growth and success of the University of Minnesota Foundation

Demonstrate commitment to valuing diversity and contributing to an equitable and inclusive working and learning environment (exhibit 100% of the time)

Qualifications:

1. Bachelor’s degree (preferably in marketing, communications, nonprofit management, or other related field) or a combination of related education and work experience in project coordination to equal at least four years.
2. Excellent written and verbal communication skills. Ability to multi-task, organize, prioritize, and meet timelines.
3. Ability to work collaboratively and effectively influence and motivate others across teams and levels at the Foundation and University
4. Proficient with PC including Microsoft Word, Excel, and PowerPoint.

Diversity:

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

How to Apply:

Applications must be submitted online through the U of M Careers site. To submit your application, please follow this link: https://hr.myu.umn.edu/jobs/ext/362169. If you have any difficulties or questions while applying feel free to contact Maggie Runciman at maggie@umn.edu.