Position: Director, Annual Giving

Location: Remote 

Employment Type: Full-time, Salaried, Exempt

Compensation Range: $100,000/year – $120,000/year

Level: Director I

Reports To: Chief Development Officer

Manages: None

Supported By: Development team, Communications team, Operations team, Program team

Education/Experience Preferences: Bachelor's Degree, or equivalent professional experience preferred

Start Date: ASAP

We Are DigDeep 

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization committed to closing the water access gap for the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County and East Logan PSDs in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest of clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities. 

The Opportunity

DigDeep is looking for an experienced, collaborative leader to join our growing Development team as the Director, Annual Giving. Reporting to the Chief Development Officer, the Director, Annual Giving will be responsible for leading DigDeep’s strategy and engagement with annual donors including designing and implementing high-impact programs for mid-level, monthly, and grassroots donors, peer to peer fundraising, and working collaboratively to communicate the impact of DigDeep’s work. The ideal candidate will be an active listener, engaging storyteller, and proactive problem solver with a deep commitment to water as a human right.  

Key Responsibilities

This is what you’ll do once you join the team: 

• Manage and oversee the implementation of best practices in annual giving, including design and implement high-impact omni-channel programs for mid-level, monthly, and grassroots donors. Create short and long-term plans to build donor relationships and drive toward annual giving revenue goals.
• Conduct quantitative and qualitative data analysis to assess performance, and establish metrics to evaluate success. Use data to develop and adjust strategies, and drive decision-making and problem-solving.
• Research, evaluate and create implementation plans for potential new annual giving strategies that align with DigDeep revenue goals, strategic plan, and organizational mission.
• Lead the creation and implementation of a communications strategy for annual donors and fundraisers throughout the year. Build compelling fundraising campaigns, and meaningful and engaging stewardship that inspires and motivates increased giving and participation over time. Lead the development of strategies for each channel of annual giving that include but are not limited to direct mail, email, digital, texting, social media, advertising, etc. Work in partnership with communications on messaging and content.
• Work collaboratively with development operations staff to assure a high quality donor experience and optimize the use of technology to support donor experience, conversion rates & other priority metrics. Work with DevOps to design how we will utilize Salesforce, Funraise, Mailchimp and other technology systems to optimize experience, effectively track data and communicate with donors. 
• Design and implement a peer to peer fundraising program with plans to acquire, retain, and upgrade P2P fundraisers.
• Manage and oversee the annual giving expense budget and serve as the primary lead with contractors and vendors for annual giving.
• Work collaboratively with event and development operations staff to support the planning and curation of engaging virtual events. 
• Build first-hand knowledge of the DigDeep model and impact by working collaboratively with other departments, participating in relevant programmatic discussions and activities, and traveling to visit project sites. Regularly engage programmatic staff in major and planned giving donor meetings.
• Assist with ad-hoc projects and support other tasks/duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description. 

Competencies (Please reference our website for complete description of each competency below.)

• Influence
• Innovation
• Leadership
• Ownership
• Personal Development
• Strategic Planning
• Technical Expertise

Skills and Qualifications

We want to hear from you if you have:

• Bachelor’s degree, or equivalent professional experience preferred
• At least 7 years of applicable professional experience required; experience in the field of fundraising, marketing, direct response or related required; experience in annual giving highly preferred.
• Proficiency in MS Office Suite, Google Workspace required
• Experience with Salesforce, Slack, Asana, Zoom, Funraise, Mailchimp preferred
• High computer literacy, and tech savviness required
• Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
• Organized, trustworthy, dependable, and detail oriented
• Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
• Willingness to travel for team retreats or other meetings, including but not limited to: DigDeep HQ in Los Angeles, Navajo Nation (AZ/NM/UT), West Virginia, Texas, and additional locations as needed
• Understanding of data security best practices preferred
• Experience/Willingness to work across various cultural contexts and communicating across cultural differences

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees' families. If you join us, here’s how we’ll support you in your work:

• Competitive wage to commensurate with level of position
• Generous vacation and sick leave
• 23 weeks paid Parental Leave
• Annual Professional Development Stipend
• Annual Wellbeing Reimbursement
• BrightPlan membership (Financial Wellness Benefit)
• Health Benefits
  • Employee Offering: Medical, dental, vision insurance, 100% employer paid
  • Spouse/Children/Family Offering: Employer covers up to $500 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100% of the cost for dental and vision insurance for spouse/children/family
• One Medical membership 
• Life insurance, 100% employer paid
• Work laptop
• Monthly cell phone use allowance
• Monthly internet use allowance
• 15 paid holidays (including one week closure for Labor Day)
• Domestic travel 
• 401k retirement plan, with employer match 

Interested? 

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Where permissible by law, candidates applying to work at DigDeep should be ready to demonstrate proof of receiving up-to-date COVID-19 vaccination as a condition of their employment.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position.

Members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work® 

#LI-DNI