Director of Individual Giving

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Director of Individual Giving

The DigDeep Right to Water Project

Full Time

Job Details

Position: Director of Individual Giving Location: Los Angeles, CA-Hybrid (preferred) / Remote possible Employment type: Full-time, salaried, exempt Education/Experience Preferences: Bachelor’s degree, or equivalent professional experience preferred Compensation Range: $100,000-$140,000/year DOE Reports to: Development Director Manages: N/A Supported by: Development Assistant; Operations Coordinator; Manager, Finance & Operations Start Date: ASAP We Are DigDeep The DigDeep Right to Water Project is the only WaSH (water, sanitation and hygiene) organization serving the 2.2+ million Americans who still don’t have a tap or a toilet at home. DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in July of 2020, which brings clean, running water into the homes of Appalachia families, starting in southern West Virginia. The project has already brought safe water to hundreds of homes through our innovative hydropanel project and a public-private partnership with the McDowell County Public Service District which is helping families connect to new water lines. The Opportunity DigDeep is seeking a Director, Individual Giving (DIG) who is a dynamic fundraising professional passionate about revitalizing and enhancing our individual giving program during an exciting time of growth. Reporting to the Development Director (DD), the Director of Individual Giving will have primary responsibility for leading the organization's individual giving pillars, setting strategy and executing fundraising plans for sustaining and growing the number of grassroots, mid-level and major donors, the size of individual donations, and the conversion of major donors to Water Council members. The Director will be responsible for working with other staff members to revitalize DigDeep’s Water Council. The Director will also support major giving efforts of the Development Director and the CEO, as well as members of the Board, and assist in annual donor events. Key Responsibilities This is what you’ll do once you join the team:

Develop and execute strategies to identify, research, cultivate and solicit qualified prospects for major and planned gifts to grow annual individual revenue, working collaboratively with other program areas in the department to advance fundraising goals
Establish and maintain relationships with individual donors and prospects, through personal visits and other forms of direct personal contact in accordance with performance targets
Lead processes on all donor correspondence and mailings related to individual giving segments
Assist the Development Director in providing support to the Board for fundraising initiatives
Work with the Development Director in enhancing donor communication strategies
Maintain accurate and complete records of donor communications
Work with the Development Coordinator, Data; and Finance team to monitor revenue and expenses related to Individual Giving on a quarterly basis, and prepare regular reports on all appeal activities
Contribute to the growth of our planned giving program, implementing new strategies and protocols to attract new bequests
Contribute to donor event planning to ensure an exceptional donor experience, with a focus on cultivation and stewardship
Work with Development Coordinator, Data; and Finance team to interpret donor data and giving trends to inform successful donor acquisition and retention strategies
Work with Development Coordinator, Data; and Finance team to evaluate the fundraising performance for different segments and campaigns

As the organization continues to evolve, duties or tasks may change without impacting the overall Job Description. Skills and Qualifications We want to hear from you if you have:

A minimum of 8 years of experience in frontline fundraising for a nonprofit organization with a proven track record of building and implementing successful annual giving programs; strong working knowledge of individual giving strategies
Excellent verbal communication skills and proven writing skills, including experience in writing direct mail appeals, e-appeals, and stewardship communications
A strong KPI-oriented approach to program development
Proficiency in MS Office Suite, Google Workspace (e.g. Excel and Google Sheets) required
Demonstrated knowledge of donor database use, with proficiency in Salesforce CRM a plus
Experience with Slack, Airtable, Asana, Expensify, Squarespace, Zoom, and data collection platforms
Experience with budgeting, planning and project management
Ability to initiate and enjoy direct communication with donors and potential donors; customer-service orientation
Ability to work well with all levels of internal management and staff, as well as independently
Ability to handle diverse, simultaneous tasks, meet deadlines, and attend to follow-through
Willingness to travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ, and additional locations as needed
Understanding of and adherence to donor privacy best practices

Competencies

Relationship Building Expertise: You establish and maintain relationships with external stakeholders, and organization leadership. You are accepting of recommendations/challenges, and understand that everyone has a voice at DigDeep and can drive company achievement. You collaborate with leadership on strategic directives. You recognize both individual and team accomplishments, ensuring that team members understand the impact of their work (task significance). You consider the needs of other functional areas as equal to your own, always furthers company goals over personal. You foster an environment that promotes team motivation, trust, and cooperation applying conflict management skills. You have a history of building authentic and lasting relationships with colleagues and philanthropists, alike.
An Ability to Manage Change: You’re a creative thinker with the ability to innovate and are comfortable in a rapidly evolving organization. You have a strategic orientation, consistently conceptualizing projects to further company goals with consideration to capabilities/resources of your functional area. You predominantly operate to better the organization, while considering external impact. You identify and operationalize opportunities for functional area growth, and ensure progress of directives and recommend remedies if applicable. You forecast how change in your functional area will contribute to overall organizational change and mission success. You translate business vision and strategy into winning tactics and plans to deliver excellent results for the organization. You have excellent creative problem-solving skills with experience in participatory design. You prioritize well and are able to manage important projects, schedules and communications in an orderly fashion.
Excellent Communication Skills: You have exceptional written and verbal communications skills, and always represent yourself and the company well in external facing situations, anticipates interpersonal challenges and adapts to prevent or remedy. You lead discussions with team and senior leaders in ways that support strategic planning and decision-making. You identify underlying differences and resolve conflict openly and empathetically – demonstrating exceptional interpersonal skills. You see yourself as a translator, and you’re trained to interpret multiple needs from different sources to find a common language among various stakeholders.
A Tendency Toward Analytical Thinking: You determine criteria for assessing issues and opportunities, and use findings to decide on a strategy to leverage organizational resources effectively. You establish clear goals and priorities needed to assess performance, and identify relationships and linkages between different information sources. You can identify deeper root causes and effects of potential problems and proactively collaborate with leadership on a solution. You like getting things done, are disciplined about time management, and consider yourself a remover of obstacles.
A Drive to Foster Innovation: You are innovative and adaptive and believe anything is figure-out-able. You propose and implement your own ideas and suggestions in order to develop and streamline processes. You use understanding and forward-thinking to devise responses and solutions to future situations in your functional area. You encourage and promote exploration of new ideas and creative thinking in self and others. You thrive in a creative, inventive, fast-paced startup environment, with people who are passionate about their work and mission.

Compensation and Benefits At DigDeep, we believe that great work requires a great job. We pride ourselves on creating industry-leading employment opportunities for our team across the United States. We’re a supportive environment that values creativity, diversity and quick-thinking. Here’s how we’ll support you in your work:

Competitive salary to commensurate with level of experience
Generous PTO and sick leave
23 weeks paid Parental Leave
Annual Professional Development Stipend
Annual Wellbeing Reimbursement
Medical, dental, vision insurance, 100% employer paid
One Medical membership
Life insurance, 100% employer paid
Work laptop
Monthly cell phone allowance
Domestic travel
401k retirement plan, with employer match

Interested? When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you. DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Candidates applying to work at DigDeep should be ready to demonstrate proof of receiving a COVID-19 vaccination and booster as a condition of their employment. In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. Please note that DigDeep cannot provide immigration sponsorship for this position. DigDeep is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes. DigDeep is a certified Great Place to Work®

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