Operations' Director

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Operations' Director

Indigenous Impact Co.

Full Time

Job Details

Company Information Founded in 2007, Indigenous Impact Co. is a Native- and family-owned management consulting company, based in Montana and serving a national clientele. Centering systems change that forwards equity, Indigenous Impact Co. catalyzes Native-led solutions through strategy, storytelling, and capacity-building services. Currently, Regional Competitiveness Officer for the Mountain | Plains Regional Native CDFI Coalition, Indigenous Impact Co. is responsible for facilitating strategy, magnifying learning through data and storytelling, and ensuring resources are equitably serving the region. Indigenous Impact Co. strives to center humility, compassion, integrity, and courage as core values fueling our collective approach and impact. We are eager to offer this new opportunity to candidates committed to Native values, ownership, and collective approaches. Application Deadline: March 31, 2023 Job Level: Mid-level with opportunity for advancement Employment Status: Full-time, Regular Website: IndigenousImpact.Co Hiring Manager: President, Jael Kampfe Primary Location: Remote, with preference to candidates from or with strong relationships in Native communities in the Mountain Plains Region (Montana, South Dakota, Wyoming) Preferred Start Date: May 1, 2023 Salary Estimate, based on experience: $75,000- 85,000 Benefits: Once the eligibility periods and requirements are met, the company provides a monthly allowance – whether single, married, or with dependents – for health care through a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA); the opportunity for employees to contribute to, and receive an employer match for, a 401K account; a phone allowance; and generous paid holidays, paid sick leave, and paid time off (PTO). Job Summary The Operations’ Director possesses two broad areas of managerial responsibility. The first area focuses on internal systems, which includes but is not limited to practices and systems relating to talent management; organizational culture; planning; and progress and impact monitoring. This individual manages day-to-day operations, but does not manage Information Technology and Research & Development. The Operations Director’s second area of responsibility is external in nature. This individual will represent the organization and its leadership team with regional and national clients, partners, and funders; facilitate and coach small and large project teams; deepen clients’ funding strategies; monitor client projects against goals; and collect and share performance data. Education and Experience We seek someone whose combination of education and experience demonstrates their work as a collaborator, a facilitator, a cultivator of talent, and a leader learner. The Operations’ Director possesses:

Bachelor’s degree in business or administration/management, or related field; Master’s / MBA preferred
Six or more years’ post-college experience in managerial, operations, planning, talent management, or performance management
Experience interacting with high-level administrators, corporate executives, professionals, clients, and Native communities
Previous experience developing and implementing strategies – and the aligned internal practices and systems – that encompass human resources; planning and reporting; organizational effectiveness; and proposal writing, management, and reporting
Previous experience working on collective, multiple-stakeholder projects
Previous experience working on behalf of Native clients and communities; prefer prior employment in consulting, nonprofit, and/or Native organizations

Fundamental Skills and Values Our team welcomes applicants who are mission driven, humble, and committed to facilitating their own and others’ contributions and growth. The Operations’ Director possesses:

Commitment to Native shared cultural values and solutions focused on equity

Relationship-based leadership that centers on the collective
Ability to work quickly, nimbly, and creatively in a dynamic environment
Critical and holistic thinking

Strategy and tool development and implementation

Facility working on a small team performing a range of responsibilities, leading strategy as well as performing an array of implementation activities
Systems analysis and evaluation

Strategy development internally and externally, as well as with clients

Clear, respectful, and sensitive communication (written, verbal, and listening)

Technical Skills Through the use of collaborative, integrated, and remote Information Technology systems, the individual who joins our company possesses and applies skills that broaden and deepen our combined knowledge; team effectiveness; and impact. The Operations’ Director possesses:

Computer program literacy (Google services, Microsoft suite of services, etc.)
Project management (Asana)
Video call software literacy (Zoom)

Impact In centering on Indigenous Impact Co.’s values of humility, compassion, integrity, and courage, the Operations’ Director effectively serves our clients, partners, and team and leads and manages five core areas of responsibility.

Talent Management: Recruit, select, and onboard employees; establish performance evaluation process and requirements; oversee personnel information systems (including Human Resource Information Systems (HRIS) management); create and implement employee support systems; clarify roles and employee, supervision, and feedback loops; comply with legal requirements; and engage in related project management.
Planning: Design, facilitate, and communicate planning processes for individuals and the organization (includes goal setting, progress and impact monitoring, and ensuring coherence across people, teams, and projects).
Organizational Effectiveness: Establish and monitor a work environment supportive of organizational accomplishments and individual growth; troubleshoot; innovate; maintain organizational calendars; communicate; implement feedback loops; clarify and fulfill expectations; manage performance and projects; and maintain records and record-keeping systems.
Fund Development and Management: Deepen clients’ funding strategy effectiveness and growth through communications, proposal development, framework design, knowledge transfer, and project management approaches that are consistent, responsive, collective, and aligned to impact.
Client Engagement & Relationship Management: Communicate regularly and effectively with partners, funders, and clients; identify opportunities for innovation and collective design and decision making; facilitate external teams of partners and clients; create collective agendas; document project work; and apply effective project management and facilitation practices.

To Apply In a combined PDF document, submit a cover letter addressing the position criteria for education and experience, skills, and impact; and a resume to: https://www.indigenousimpact.co/operations-director. Please no phone calls. Submit candidate referrals also to Recruiting@indigenousimpact.co with a few sentences about how the candidate meets the position criteria along with the prospective candidate’s contact information. Thank you for your interest in joining Indigenous Impact Co.!

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